End of Life for Panorama-based Prisma Access multi-tenancy for New customers
To ensure our customers and partners continue to benefit from the most advanced and scalable cloud management capabilities, we are evolving our approach to Prisma Access multi-tenancy.
Effective April 15, 2026, Panorama-based Prisma Access multi-tenancy will no longer be available for new (greenfield) deployments.
No impact to existing customers: Organizations currently using Panorama multi-tenancy may continue operating with full support, with no required changes to their environments or day-to-day operations.
Ongoing support commitment: Existing deployments will remain fully supported. However, as innovation shifts toward next-generation platforms, certain features introduced after April 15, 2026, may be available exclusively through the newer Strata Cloud Manager (SCM) platform.
Recommendation: We strongly recommend migrating from Panorama multi-tenancy to SCM multi-tenancy to take advantage of future enhancements and capabilities. Please contact your Palo Alto Networks account team for more details on the migration process.
For new customers and partners onboarding new deployments, we recommend SCM multi-tenancy. This platform delivers:
Enhanced capabilities and faster access to new innovations
Deeper integrations across the Strata portfolio
A more intuitive, streamlined management experience designed for scale
By adopting SCM platform from day one, customers can take advantage of the latest functionality while simplifying operations and preparing for future growth.
This platform evolution reflects our continued commitment to our customers and partners, prioritizing operational simplicity, long-term scalability, and a future-ready cloud management experience.
End of Life for Prisma Access Panorama Cloud Services Plugin Versions
Effective December 15, 2025, Palo Alto Networks announces the End-of-Life for all Prisma Access Panorama Cloud Services Plugin versions prior to 5.2 on April 30, 2026. We will continue to support the legacy Cloud Services Plugin versions through April 29, 2026. Existing customers on older plugin versions are required to upgrade to the latest Panorama Plugin versions available in the Customer Support Portal.
Palo Alto Networks is announcing the End-of-Sale (EOS) and End-of-Life (EOL) for its Cloud Security Service Providers (“CSSP”) program. This decision is part of our ongoing effort to streamline our offerings and provide a more unified and scalable platform for our partners.
Affected SKUs
All PAN-VM-**SP**-BND-YU/MU/HU SKUs under CSSP program such as:
PAN-VM-100-SP-PREM-BND2-YU,
PAN-VM-50-SP-PREM-BND2-YU etc.
Key Dates
End-of-Sale (EOS): April 1, 2026. After this date, no new CSSP licenses can be purchased.
End-of-Life (EOL): October 1, 2026. On this date, all CSSP services will cease to be supported.
Action Required for Partners
To ensure a smooth transition and maintain uninterrupted service for your customers, all partners participating in the authorized CSSP program must migrate their licenses to either the new Managed Security Service Provider (MSSP) Pay-as-you-go (PAYG) SKU (reach out to mssp_payg_support@paloaltonetworks.com) or Software NGFW Credits.
The MSSP PAYG model provides a flexible, scalable, and consumption-based licensing structure that is better aligned with the needs of modern security service providers.
Products eventually reach their natural end of life for various reasons including new and better technologies becoming available, marketplace changes, or source parts and technologies are unavailable. This is part of any technology product’s lifecycle. It is Palo Alto Networks goal to make this process as seamless as possible for you and our partners, and to provide as much visibility into what you can expect during the process.
End of Life for Threat Management (including QRadar) SaaS Products acquired from IBM
Effective April 14, 2025, Palo Alto Networks announces the End of Sale and End of Life for the Threat Management (including QRadar) Software as a Service (“SaaS”) products acquired from International Business Machines Corporation (“IBM”) on August 31, 2024 (“QRadar SaaS Products”). Palo Alto Networks will continue to honor existing subscriptions and support obligations for QRadar SaaS Products through the earlier of (i) the end of the applicable QRadar SaaS Product’s subscription term or (ii) the applicable End of Life Date. Existing QRadar SaaS Product customers may renew their applicable QRadar SaaS Product subscription(s), as long as such renewal term ends on or before the applicable End of Life Date. Please refer to End of Sale Announcements and Software End of Life Dates for a full list of all impacted products and End of Life Dates.
Effective March 7, 2024 Palo Alto Networks announces an End-of-Sale (EOS) and End-of-Life (EOL) for all Zycada Networks products. As part of the announcement, the EOS is effective immediately and no new orders or renewals for any Zycada products or services will be accepted, and Zycada will not be releasing any new features. For existing Zycada customers with a valid support contract or license in effect as of March 7, 2024, Zycada will honor all current subscription and support contracts through the end of the current term of such contracts. As of October 1, 2024, all Zycada products will be fully decommissioned and will no longer be supported.
End of Sale for Cider Security Today, July 7, 2023, Palo Alto Networks is announcing an End-of-Sale for all Cider Security products effective immediately. We will continue to support existing Cider Security products through March 29, 2024, as applicable. Customers interested in application security functionality can contact their Palo Alto Networks sales representative to learn more about our Prisma Cloud platform.
As of 31 December 2022, Bridgecrew standalone was made End-of-Sale (EOS), and Palo Alto Networks will no longer allow for renewals of Bridgecrew standalone. Palo Alto Networks customers that are using this offering should migrate to Prisma Cloud Enterprise Edition. Bridgecrew customers will be supported through the end of the year, 31 December 2023.
Automating security tasks has long been a priority for security leaders, driven by growing network complexity, a proliferation of human and machine identities, and a shortage of skilled defenders. This was highlighted in a recent IDC survey, where security automation was the number one European CISO investment priority for 2025. Automation in a SOC offers the prospect of greater cost efficiency, reduced manual tasks, improved threat detection and response, and ultimately better risk management. These are highly attractive benefits for organizations who are migrating to cloud or pursuing a cloud-first strategy, and CISOs in these organizations are attracted to the visibility and scalability offered by cloud-first SOCs. So how can UK Public Sector organizations improve the automation of security operations, and how will this change as SOCs are increasingly cloud-first? And, in this future environment, when is a human in the loop – or a machine – preferable or essential? Listen now, to experts from IDC and Palo Alto Networks who discussed the key challenges to SOC automation and offered recommendations for UK public sector security leaders.
Join TechUK, Palo Alto Networks and Digital Health for an insightful discussion on the role of the supply chain in protecting the NHS. The NHS Cyber Security Charter is not ‘just another checklist’; it is a vital mandate to safeguard patients and systems following catastrophic attacks like WannaCry and Synnovis. Join our 50-minute panel discussion on the true financial and reputational impact of cyber risk and learn how as a supplier to the NHS, you can move beyond baseline compliance. We will touch on a Zero Trust approach and how to leverage platformisation. Discover how consolidation eliminates complexity and security gaps, reduces Total Cost of Ownership, and positions your organisation as a resilient, indispensable strategic partner to the NHS.
The surge in advanced attackers has created a need for SecOps to understand, quickly respond to and hunt the most sophisticated threats inside your organization. Join this 3 hour hands-on investigation and threat hunting virtual bootcamp to boost your skills and learn how to use Cortex XDR to stop sophisticated attacks by: Creating custom rules to alert on suspicious behavior Accelerating threat hunting with enriched, contextualized data Quickly investigating the root cause & attack chain of endpoint alerts Applying machine learning & behavioral analytics to find the most elusive threats Walk away with a clear plan to continually improve the effectiveness and accuracy of investigations and threat hunting at your organization. This session is ideal for security analysts of all experience levels, including security operations/SOC staff, incident responders and threat hunters. Prerequisite: Participants must bring a laptop with the latest version of Google Chrome.
AI-powered adversaries are evolving — fast. To keep up, SOCs need more than quick fixes. They need a complete transformation built on unified data, advanced AI and automation at speed. Join our SIEM Transformation Bootcamp to see that future in action: Connect data in minutes. See how easy it is for Cortex XSIAM® to ingest, normalize and stitch any source. Detect and triage automatically. 10,000+ detection rules and 2,600+ ML models reveal hidden threats fast. AI-driven SmartGrouping consolidates related alerts into a case, simplifying analysis. Respond in record time. Learn how prebuilt playbooks can resolve almost every case, speeding up incident resolution and cutting manual work by 75%. Run the labs yourself, grill our experts with your toughest SIEM questions and leave with a plan to modernize your SOC. Seats are limited: Save yours today and stay ahead of tomorrow’s threats.
In security operations, every second changes the odds. When your adversaries move fast, you have to be faster, smarter and more decisive. The intense SOC Transformation Capture the Flag event is your opportunity to prove that you have what it takes to neutralize threats under pressure. Push your threat-hunting and incident response skills to the limit and compete against your peers for the top spot on the leaderboard. In this thrilling hands-on challenge, you’ll: Lead your security team to defend critical infrastructure from active attacks. Wield the power of AI and automation within Cortex XSIAM® to accelerate response. Sharpen your analytical instincts by solving complex challenges against the clock. Conquer the challenge. Claim your victory. Secure your spot now.
Prevent Attacks with Cortex XDR®. You’re invited! Join us on 22 October for a fast-paced 30-minute demo on the foundation of the AI-driven SOC. Cortex XDR delivers industry-leading endpoint protection with unmatched prevention, detection, and response capabilities, empowering security teams to outpace adversaries and transform SecOps. This recognition adds to the growing list of independent validation from the industry’s most trusted voices, including being recognized as a Leader in the 2026 Gartner® Magic Quadrant™ for Endpoint Protection Platforms for the fourth consecutive year. Walk away seeing how Cortex XDR: Detect more attacks in real-time with AI Respond faster than the adversary to stop a breach Prevent endpoint threats with industry leading accuracy The next era of security operations is here. Don’t get left behind — sign up now to experience the power of Cortex XDR.