Managed Service Providers (MSPs) serving a diverse customer base require a flexible portfolio of solutions and pricing models. While many larger enterprises continue to prefer term subscriptions due to attractive pricing, the mid-market presents a different operational landscape. Mid-market customers often experience rapid, unpredictable growth and require dynamic consumption models. To empower MSPs to easily capture this fast-paced segment, Palo Alto Networks introduced a PayGo billing model for Prisma SASE, available exclusively for qualified NextWave MSPs.
Designed as a complementary enhancement to our existing term-subscription options, PayGo is a monthly postpaid model, built specifically for MSPs to address their need for a flexible way to onboard customers and manage capacity as their tenant base grows. This true cloud-like model provides the financial and operational agility necessary to scale mid-market managed SASE services seamlessly, by introducing in-product daily metering and automated monthly billing.
Eliminating Transaction Friction: Onboard SASE Tenants in Minutes
PayGo removes the friction of executing a separate licensing transaction for every new customer deployment. MSPs can easily onboard end customer tenants without going through quotes, purchase orders or deal submissions. By eliminating per-customer transaction delays, MSP partners can move from an opportunity to a customer-ready service in minutes, delivering a frictionless onboarding experience and faster time-to-value.
Self-Service Provisioning for Ultimate Agility
The Multi-Tenant Strata Cloud Manager MSP platform supports end-to-end PayGo management, empowering MSP admins with complete self-service provisioning, ongoing management of Prisma SASE usage for each end customer, and comprehensive visibility of monthly usage.
Through a guided onboarding wizard, MSP administrators can quickly add customer tenants, by choosing from a curated set of PayGo product packages and entering the initial user or site counts for that end customer. Currently, PayGo offers Prisma Browser, Prisma SASE Secure Web Gateway and Prisma SASE Enterprise packages. MSPs can easily monitor and modify each customer’s capacity needs (i.e. users, sites etc.) for any package or add-ons, through the Multi-Tenant Strata Cloud Manager management platform.
A True Cloud Billing Model
PayGo for Prisma SASE delivers flexibility to adjust capacity based on real-time needs, enabling MSPs to rapidly adapt to real-time customer needs. MSP administrators can flexibly manage increasing or decreasing user counts or site counts for the base packages, and dynamically add or remove powerful add-ons—such as secure access to Private Applications and Strata Cloud Manager Pro—based on shifting tenant requirements within a PayGo package.
Changes take effect immediately and are metered daily to track the packages and add-ons activated by the admins during the monthly billing cycle, ensuring you only pay for what you provisioned for that month.
Unified Visibility and Control
To enable MSPs to maintain absolute control of their tenant provisioning and capacity needs, the multi-tenant Strata Cloud Manager Business dashboard provides an executive-level view of tenant health, product activations and usage trends across your entire tenant hierarchy. This consolidated view empowers MSPs to monitor package activation, track monthly user and site provisioning trends, and gain unified visibility from the root.
Additionally, an Activity Log chronologically records all changes made to PayGo tenants—such as mobile user quantity changes or add-ons enabled—making it simple to reconcile billing records, track operational changes, and enable precise oversight.
Pairing Flexibility with Reimagined Visibility
To truly maximize the agility of the PayGo billing model, operational clarity is paramount. This launch pairs perfectly with our Reimagined Multi-Tenant Portal for MSPs. By combining the financial flexibility to scale with our new persona-driven dashboards, MSPs have everything they need to manage dynamic growth without the cognitive fatigue of a cluttered UI.
Elevating the Managed Service Experience
By combining the industry-leading security of Prisma SASE with a flexible, postpaid billing model, Palo Alto Networks is giving MSPs the ultimate toolkit to expand their managed services business. Whether you are serving enterprises with a term subscription or scaling rapidly into mid- and downmarket with PayGo postpaid billing, you have the exact commercial model you need to win.
Get Started Today
Palo Alto Networks NextWave MSSP partners who want to sign-up for PayGo billing model need to work with their Palo Alto Networks channel sales contact to go through a one-time qualification process to get access to PayGo.
Ready to transform your managed security practice? Contact your account representative today to activate PayGo billing for your managed services practice.