Redefine IR with the Unit 42 Incident Response Retainer for No Cost

Nov 14, 2023
3 minutes

In an era where the cost of cybercrime has skyrocketed to a staggering $8 trillion, the threat landscape is more treacherous than ever. 96% of companies experienced a cybersecurity incident in 2022, and 24% suffered ten or more incidents or breaches. Having a strong cybersecurity partner is critical. This partner should be equipped to respond to incidents, assist in the investigation, as well as remediate and contain potential attacks.

In recognition of the top 2,000 customers that have put their trust in Palo Alto Networks, we are introducing a no-cost Unit 42 Incident Response Retainer – an offering that reinforces our dedication to being the cybersecurity partner of choice. This retainer provides qualified customers with 250 hours of incident response service and a 2-hour response time agreement for free, precisely when they need it most.

By proactively establishing an incident response retainer, organizations can ensure that Unit 42 is poised to spring into action and minimize operational impact in the event of an attack by leveraging the power of Palo Alto Networks.

Unit 42: Your Strategic Partner in the Face of an Attack

Unit 42 unites top-tier threat researchers, elite incident responders and seasoned security consultants. We function as a strategic, intelligence-powered team ready to tackle cyberthreats head-on. We empower organizations to proactively navigate cyber risks, strengthen security approaches, and respond to incidents with unmatched efficiency.

Time is of the essence during a security incident. As the cybersecurity landscape evolves, Palo Alto Networks and Unit 42 are redefining what it means to be a trusted cybersecurity partner. With the free Unit 42 IR Retainer, Palo Alto Networks transforms its experts into an extension of its customers' teams and provides access to leading incident response and threat intelligence capabilities. This means having a cybersecurity team on standby, ready to respond quickly and accurately if a security incident should occur.

Operating around the clock, Unit 42's incident response team swiftly moves to contain, remediate and eradicate the threat. The retainer is not just a service; it's a commitment to standing side by side with organizations, providing the support you need in the face of evolving cyberthreats.

The No-Cost Unit 42 IR Retainer

For qualified Palo Alto Networks customers, the free Unit 42 Incident Response Retainer offers a suite of benefits:

  • The initial 250 hours of Unit 42 Incident Response services at no cost.
  • A 2-hour response time agreement for incident response.
  • 24/7/365 access to the Unit 42 Incident Response team.
  • Expertise in threat intelligence from Unit 42.

This comprehensive offering aims to fortify your organization's security posture, preventing the recurrence of attacks and providing you with the invaluable support of a seasoned incident response team.

If you're eager to explore how this initiative aligns with your organizational needs, don't hesitate to engage with your Palo Alto Networks Account Manager.


The complimentary Palo Alto Networks Unit 42 Incident Response retainer is available now for qualified customers. This offer is available through January 31, 2024.

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